Customer responses and feedback play a significant role in assisting enterprises in upgrading their services and increasing profitability. Whether it is store setting, product quality, cleanliness, or staff behavior, everything impacts brand loyalty.
To obtain 100% customer satisfaction, one of the leading companies in the USA – The Giant Company conducts surveys to know its customer opinions and suggestions. The objective of the TalkToGiant survey obviously is to ensure that its consumers are happy with its services and products. The Talk to Giant foods survey helps the company to collect consumer’s feedback regarding the Giant stores and the overall experience they offer. In the survey, the consumers express what they think about The Giant Company and help enhance its customer services and offerings based on the feedback.
The Giant Company targets fulfilling all your requirements and needs. Its survey asks questions on price satisfaction, order speed, quality service, satisfaction level with Giant experience, staff behavior, problems faced during the visit, etc. So, your genuine and honest feedback given in the survey is crucial for the company.
What rewards TalkToGiant.com Survey Sweepstakes Offer?
The Giant Customer review is the sweepstakes in which they choose five winners and reward them with a Giant Food gift card of $500 worth. Once you finish its survey by submitting the feedback, you will become eligible for its Lucky Draw. If you get lucky, you will receive one of these $500 gift cards. There are six entry periods, and one survey entry will be counted only once for sweepstakes. In each entry period, five winners will be announced.
Giant Survey – Rules and Requirements
The procedure of taking the survey is straightforward but important to understand. Go through the following requirements, as all participants must satisfy them to take the survey:
- Every online contestant should have a device like a laptop, computer, smartphone.
- You must have good internet access for logging in to www.talktogiantfoods.com or www.talktogiant.com.
- A genuine buy receipt is needed for a 20-digit PIN mentioned on it.
- A person must be of minimum 18 years for participating in the survey.
- Giant is a USA-based company. Thus, only its legal residents are allowed to participate.
- To carry out the Giant Food Sweepstakes survey, the individual must be a resident from Delaware, West Virginia, Pennsylvania, New Jersey, Maryland, and the District of Columbia.
- You can carry out the survey either in English or Spanish language. So, you must know any of the two languages.
- The company’s partners, officers, directors, sponsors, family members, and employees aren’t allowed to participate in this survey.
- The Giant gift cards aren’t redeemable in cash or transferable.
- The online survey will take only eight minutes.
- You must finish your feedback within fourteen days of purchase, as after that, the PIN shall become invalid.
- If you misplace or lose the purchase receipt, the company shall not be responsible.
- There is an Alternative Survey method of mailing the postcard, wherein no purchase of any sort is necessary for entering the sweepstakes and winning the reward.
- The offline entry should be received and postmarked by its entry period.
- The “Giant Food In-store Customer Satisfaction Survey” Sweepstakes started on July 1, 2021, and will end on December 31, 2021.
- There are six entry periods for the Sweepstakes drawing.
- Each Survey Entry is eligible for only one drawing. There will be five survey winners per Entry Period.
- There is a limitation of five entries per person or per household for each Entry Period, irrespective of the survey method.
Source: http://www.talktogiantfood.com/terms/GiantLandover_OfficialRules_FINAL.pdf
www.talktogiantfoods.com Survey – Complete Step-by-Step Process
This section will tell you the detailed process of completing the online survey.
- First, you need to visit the website talktogiant.com or www.talktogiantfood.com to start with the survey.
- On the survey screen, you need to choose between the survey language – Spanish or English.
- Next, you’ll need to enter a 20-digit PIN mentioned on your cash receipt.
- You must be careful while entering your PIN and ensure that you’ve entered all the digits rightly.
- Click on the next option for initiating the survey process.
- You’ll have to answer all the survey questions that will appear one by one. These questions need to be answered based on your previous visit experience.
- You’ll need to submit your personal details in the comment box as your customer feedback part.
- Once you’re done submitting your survey at the website, you’ll have to hold up for the manager to declare the winner through a lucky draw.
To take part in this survey without purchasing, you may go for the alternative method. For the offline survey method, you won’t need to buy from Giant Food Stores. Also, you don’t need to visit www.talktogiant.com. You simply need to send a 3″ x 5″ handwritten card along with the following details: full name, valid address/contact details, email address, date of birth. The postcard needs to be sent to “Giant Food In-store Customer Satisfaction Survey”, PO Box 456, Newark, NY 14513.
About Giant Food Stores
Giant Food Stores is the most renowned American Supermarket Chain. It has been serving its consumers since 1923. The headquarter is in Carlisle, Pennsylvania, in the U.S., and its CEO is Nick Bertram. It has 164 stores in West Virginia, District of Columbia, Delaware, and Maryland and works with almost 35000 employees. Giant Food presents flexible options and convenient solutions for today’s busy customers. The sole objective of this enterprise is to offer service quality, value for money, and diverse product choices.
Summary
TalkToGiant survey allows customers to provide their feedback based on the shopping experience. For this, they need to take the survey and stand a chance to win amazing rewards. The company wants its loyal customers to participate in the survey and answer a few survey questions based on their experience. The feedback will help The Giant Company improve further and keep the customer satisfaction quotient intact. The survey hardly takes any time; but do go through the survey rules, requirements, and the step-by-step guide to take the survey.
Contact Details
Registered address:
The GIANT Company
1149 Harrisburg Pike
Carlisle, Pennsylvania 17013
United States
- Customer Service: (888) 263- 1605 / (717) 246- 7137
- Toll-Free No.: (888) 814- 4268
- Official Website: www.giantfoodstores.com
- Survey website: www.talktogiantfoods.com
- Email address: [email protected]