Five Below Customer Survey Guide

  • Rewards: Win a $100 Five below gift card.
  • Prerequisites: Invitation to the survey. Must have visited the store at least thrice, a receipt.
  • Restrictions: Only available to US and Canada residents. Must be 18 years or older. One should not be a company employee. Conversant with English or Spanish.
  • Contact Information: Email: [email protected]; Phone: 215-546-7909 or 844-452-3569;
  • Head office address: Five Below Inc. 1818 Market Street, Suite 1900, Philadelphia, PA 19103, United States.
  • Working hours: 10:00 am to 10:00 pm.

The Five Below survey is not active now!

5 Below Survey Rewards

Customers’ feedback and ideas are an important part of any business. Feedback from such surveys helps companies to improve their service quality. In addition, customer service surveys help companies improve their services by helping them identify where they’re falling short.

You’ll be helping them grow by participating in their survey. In exchange for your participation, they’re giving away one $100 Five Below gift card that you can redeem at any location where they sell items like clothing, toys, books, etc. You’ll need five minutes to complete the Five Below online survey.

To participate in this survey, you must complete one of these two ways: online entry or mail-in entry. Both allow you to provide a great user experience. The rules are easy and straightforward, but if you don’t follow them exactly, they won’t work out for you.

The company describes everything about the Five Below online survey. You’ll be encouraged to visit its online platform and complete the survey. Positive feedback helps Five Below feel good about themselves. Negative feedback motivates them to improve their weaknesses.

To enter for a chance at winning one of their fantastic prizes, simply complete the Five Below survey!


You must first comply with the rules and regulations set up by the organization before participating in its survey. If you want to be able to complete this survey effectively, there are some things you’ll need to know first.


To take part in this survey, here are some of the things you’ll need.

  • A phone, computer, or tablet with a good internet connection is obligatory for participating in the survey.
  • You should have a basic knowledge of English or Spanish to be able to read and answer the questions in the survey.
  • The participant must be eighteen years old or older.
  • Before taking part in the survey, you should visit the store at least three times.


Before you participate in the Five Below customer survey, you’ll need to provide a few things/information. There are also some restrictions binding the survey. These guidelines exist to ensure that the survey works out smoothly and successfully.


Some of the restrictions herein are:

  • You have to be a legal resident of Canada or the United States
  • In case you don’t have an invitation to the survey, you can use a recent receipt.
  • You can only participate once every one month.
  • The offer does not transfer from one person to the other in any way.
  • Representatives, other employees, and their immediate family members cannot participate in this survey.
  • The price can never be exchanged for cash or anything else.


For you to participate, you have to have the following requirements.

  • Have a working email address and an active contact number.
  • It would be best if you accepted the prize as offered.
  • One should maintain or take the survey within the sweepstakes provided time limit.
  • You need to have a stable internet connection.


The Five Below survey is not active now!

There are only two ways you can participate in this customer satisfaction survey. The first one is the online method. Here you either use the invitation or the receipt from your last visit.

The second method is the mail-in entry method. Here you don’t need to fill the Five Below survey initially. However, you will need to print out your email address and provide your address, telephone number, email address, etc. any of the two methods gives you a chance to win a 100 gift card every month.

Here are steps to follow to complete the survey through the online method.

  • Visit Five Below official site via this link:
  • Scroll through the page to the bottom, then hit the “Got it” tab to continue. A prompt page will pop up.
  • You’ll be required to enter the state store you visited recently. In between the taskbar, you get to search for the City before you key in next.
  • You will also need to indicate the store you visited alongside the date. Other requirements include the amount of purchase.
  • Once done, enter your email address, then click Next.
  • On this page, you’ll find several questions all relating to your last visit. Answer the questions honestly about your Five Below visit. Rate your satisfaction from completely unsatisfied to fully satisfied. Remember, there is a time limit set to complete the questions. Keep track of the time.
  • All of the available questions are precise and easy to understand. They are mainly about client administration, staff nature, and treatment, delivery service, among others.
  • Once done, provide your details, including your address, name, email address, and contact, then submit.
  • Now that you have completed the survey, you get a chance to win a gift card to use on your next visit to the store.

You can only participate in this survey once a month. Whatever the price you win cannot be exchanged for cash or transferred to a different person.

About Five Below Inc.

You’ve probably had some kind of personal interaction with the store before, whether online or offline. The Five Below company is one of the leading retailers of trendy items at affordable prices. In addition to offering fashionable clothing for men, women, children, and babies, Five Below offers goods for teens as well.

Their reputation has grown because they’re known for selling quality goods at low prices. Products range from $1.00 to $5.00. Their main product categories are toys, sports equipment, clothing and accessories, candies and snack foods, video games, and books.

David Schlessinger and Tom Vellios co-founded the shop. Its headquarters is located in Philadelphia. In addition to having 900 locations throughout the US, the company operates approximately 1,200 stores worldwide.  

Contact Information

Customer service Email: [email protected]

Head Office Contact Number: 215-546-7909 

Customer care number: 844-452-3569

Head office Address: Five Below Inc. 1818 Market Street, Suite 1900, Philadelphia, PA 19103, United States.

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